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Job Opening details:-
Company Name :- Barclays
Position Name :- Process Expert
Company Location :- Chennai, Tamil Nadu
Job Category :- Back Office jobs
Full Job Description :-
Job Title: Process Expert
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.
Trade finance being a highly specialised field , process experts are a key member of the operation team supporting trade process , data management for various transactions based on processing of instructions within agreed timelines by combining analysis and judgment with speed & accuracy to consistently provide a high level customer service.
What will you be doing?
As a team member reporting directly to the Team Manager, Trade Finance, you will be responsible for your assigned role which includes the following responsibilities;
Document Checking for Advised and Confirmed Letters of Credit, Issued Letters of Credit, Back to Back Letters of Credit, Transferred Letter of Credit, Guarantees and Bonds and Bills for Collections in accordance to approved process and procedures, international regulations (Standard banking practises and ICC Rules – UCP, ISBP, URC, URDG) and within pre-agreed service levels and with speed and accuracy.Discrepancy handling, Advise of rejection to (Beneficiary, Presenting Bank and Issuing Bank) o Record Acceptance on the system and advice beneficiary of maturity dateCarry out, enhance, improve and scale our trade surveillance (market abuse), AML and other financial crime monitoring processesChasers to Issuing banks on Documents forwarded on approval basisDaily review of related reportsEnsure appropriate internal ledger entries passedRespond to queries and enquiries from beneficiaries or issuing banksEstablish the most effective and efficient solutions to complex technical issues referred by Advisors.Co-ordinate / liaise with IT Support on faults and changes, user Ids, etcWork with the Team Manager/Operational Manager to plan and provide support and guidance with Disciplinary & Grievances, completing documentation and scribing for interviewsAccountable for ensuring operatives have timely and complete understanding of technical changes and their implications for the customer experienceAccountable for identifying, analysing and resolving/implementing processing issues to prevent re-occurrence, reducing loss to the businessWork with Team Manager and take joint responsibility for the control the workflow to ensure process efficiencies are achieved, team performance is optimised, Service Level Agreement are met by ensuring productivity and accuracy measures are in placeReturn to WorkTo provide support and cover in terms of process management to other Process Experts as required ensuring effective team working across the operationResponsible for verification and authorisation of transactions within authorization limits and non-conformant items/referrals which may be staff prompted or system generated.Accountable for ensuring staff understand and adhere to procedures and quality controls, and that checks are completed as requiredProvision of 2-way feedback to Team Manager/Operations ManagerConduct daily huddles to provide process updates and share process scoresAct as a back-up Team Manager in his/her absenceWork with the onshore and offshore teams to prioritize transactions that needs to be turned around on exceptional basis.Conduct periodical process trainings for advisors and manage training for new joineesUnderstanding of the Trade business and an understanding of the lifecycle of trades.Test activities include analysis of requirements, designing test cases and scripts, conducting peer reviews of test scripts, identifying test data and environment needs, test execution, defect managementAbility to understand the business context of the solution being testedAbility to verify and judge if the solution provided meets business requirementsRework defects and take part in defect analysisBe a Continuous Improvement champion: suggest, encourage and deliver.
What we’re looking for:
Your Skills and Qualifications will include
Few years of relevant experience in trade finance.Graduate in any disciplineFlexibility in hours of work and ability to work changing shifts patternsEffective communication, including questioning skillsAbility to work independently or as part of a teamAchieving high standards and delivering results with accuracy and attention to detailMS Office Applications (preferably, Excel, word & PowerPoint)Ability to comprehend given set of instructions by combining analysis and judgement and apply the same for day to day transaction processingRisk awareness
Skills that will help you in the role:
Experienced back office professional in International Trade Operations with working knowledge of relevant Trade Product(s) and full understanding of relevant ICC rule(s).Proven track record in the financial services industry, preferably Trade finance operations.Must have an understanding of the International Trade operations framework of a financial institution and knowledge of general operational policiesGood experience of SWIFT and relevant message typesGeneral experience of Pay/Receive operations, local and foreign settlements, Documentary Collections and Funds transfersAbility to identify, analyse and manage operational risksGood understanding of Compliance requirements, including Know Your Customer, Anti Money Laundering and Treating Customers FairlyKnowledge of related risk and auditsAbility to work within deadlines/customer demand
Where will you be working?
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.
We operate with honesty, transparency and fairness in all we do.
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
We champion innovation, and use our energy, expertise and resources to make a positive difference.
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
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