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Job Opening details:-
Company Name :- B:Live
Position Name :- Customer Service Executive
Company Location :- Goa, Goa
Job Category :- Data Entry jobs
Full Job Description :-
Customer Service Executive (Tele callers)About the role:Customer Service Executive (Tele callers) are the individuals who initiate telephonic contact with prospective or existing clients to generate leads or sales. They must be proficient in language displaying excellent verbal communication. The candidates have to take up inbound as well as initiate outbound marketing calls to achieve the sales goals of the company.We expect you to:Handle incoming and outbound calls.Addressing clients’ uncertainties, grievances, and suggestions on time.You should possess good time management skills.Ability to meet calling targetsRecording all successful and unsuccessful attempts to close sales.Keeps up quality service by adhering to organisation guidelinesPosing questions to comprehend client necessities and close salesCalling hot or cold leads to make salesRequirements & Skills:Proven experience as a tele sales representative or other customer service role.Excellent knowledge of the English language and strong verbal communication.Good knowledge of computer programs like (CRM software) and other telephone systemsProficient in communication and interpersonal skillsRecord-keeping skills, data entry skills and closing skillsKnowledge of MS OfficeOutstanding negotiation skills to resolve issues and address complaintsTelephone skillsQualification: Any GraduateMin 2 years’ experience as a Tele caller or Customer Service roleLocation: North GoaABOUT B: LIVE (https://store.blive.co.in/) BLive EV store is India’s first Multibrand Electric Vehicle Retail Platform with an Online as well as Offline presence. Launched in 2020 as an online marketplace exclusively for Electric Vehicles, BLive is rapidly expanding its offline footprint and product offering across India. These franchisees owned EV Stores offer top brands of EVs and a great buying experience to the customers.This team will drive BLive’s Vision – Enable Every Indian to Own an EV by creating a national, experience driven network of EV retail stores in the country.Job Types: Full-time, Regular / PermanentSalary: ₹100,000.00 – ₹400,000.00 per yearSchedule:Day shiftApplication Question(s):Are you based in Goa? (Yes/No)Experience:Customer service: 1 year (Preferred)Language:English (Required)Hindi (Preferred)
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