[New Job Vacancy] Manager – Information Management GSC’s job in HSBC, (Bengaluru, Karnataka) – Jobs in Bengaluru, Karnataka

[New Job Vacancy] Manager – Information Management GSC’s job in HSBC, (Bengaluru, Karnataka) – Jobs in Bengaluru, Karnataka

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Job Opening details:-
Company Name :-
Position Name :-
Manager – Information Management GSC’s
Company Location :-
Bengaluru, Karnataka
Job Category :-
Management jobs

Full Job Description :-
Business: WPB D&A, Global Analytics Center
Role Title: Manager – Information Management
Global Career Band: 6
Location (Country / City ): Bangalore/ Kolkata
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Why join us? (Overview of Dept./Function)
A mature analytics capability, the Global Analytics Center (GAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. Set-up in India in 2004, GAC has matured into a shared Centre of Excellence comprising 2000+ professionals with offices in Bangalore, Kolkata, Guangzhou and Krakow. The work done in GAC forms a vital input towards strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges.
GAC is an innovative community leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth. Rightly positioned in the two major intellectual hubs of India, Poland and China, it attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. Being in these locations also enables HSBC to leverage talent from the rich academic and start-up ecosystem to keep up to date with the latest in the industry.
Today, the GAC team generates value across the group through a wide variety of data and analytic solutions and related business consulting. GAC has become a one-stop shop for the group’s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk , Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management.
There are primarily four job families in GAC: Decision Sciences, Information Management, Business Consulting and MI Reporting. This role applies to the Information Management job family within the Analytics function supporting various businesses and functions.
The Opportunity: (Brief Overview of the Role)
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
WPB business team will leverage richer analytics-driven insights to enable a more personalized approach to targeting and engaging with consumers. From location-based offers to improved service delivery, WPB business will use spending patterns, product use, and channel interactions to enable improved experience-driven banking. WPB business to provide employees with contextual data for smarter consumer engagement and provide management with robust analytics (customer interaction, attrition, loyalty, cost analysis and transactional and behavioral analysis) for ongoing decision-making and also for mitigating regulatory risk. WPB analytics team provide support 30+ markets globally
What you’ll do: (List out Key Responsibilities)
Job Family Classification and Description
Information Management job family is designed to cater towards all the data needs of business. It covers sourcing of data and building structured data lakes, designing data marts generating Business Insights and hosting data in Cloud. Key responsibilities also include but not limited to: creation of a robust data foundation and continuous update of these datasets, to support Analysis and reporting, identify opportunities for data monetization, leverage BI and Visualization tools to deliver key business insights and develop self-serve BI solutions to empower the business to make informed decisions. The team members embed agile delivery methodologies to continuously keep refining the data models using new and emerging techniques. This team also acts as a bridge between IT and the business stakeholders
The role holder needs to demonstrate strong sense of ownership and accountability on projects through strong project management skills and regular communication with internal project managers and business stakeholders
Working as an individual contributor, provide good recommendation / insights and enhance quality of output through tying the analysis back to Business trends, product knowledge and market dynamics
Expertise in technical skills (SAS, SQL, VBA, Unix, Qlik, R, Python, CRM tools such as PEGA, other BI tools and Data technologies)
Drives the optimization initiatives for existing processes.
Understand personal training needs and take initiative to follow through personal development plan in conjunction with line manager
The job accountabilities of this role are:
Work with multiple customers and stakeholders on projects
Develop strong understanding of business domain, its strategic direction, functional goals, and the required technical expertise
Drive innovation for self and the team to deliver incremental business value.
Demonstrate adequate level of business knowledge
Service Delivery
Ability to convert business needs into technical/functional requirements and analysis/ MI Reports
Provide flawless execution by the team through effective project management and incorporating necessary quality checks that has been signed off by senior /manager;
Demonstrate acceptable standards of productivity.
Contribute towards the quantifiable process improvement goals of the team
Leadership and Team Work
Adhere to the Group Values of being Dependable, Open and Connected
Ensure personal integrity and adherence to established HSBC policy on conduct, compliance and Resilience Risk
Completion of necessary functional trainings and Group/ Region Mandated Trainings related to the process
Deliver functional trainings and also attend Soft Skills based on PDP
Process Efficiency and Controls
Oversee the development of cost-effective code for assigned projects. Manages the automation of repetitive programming steps to reduce the need for manual intervention. Take charge in the maintenance of generated programs, queries and profiles to make certain organizational information resources are leveraged efficiently.
Sets up QA/QC framework and ensures adherence and constant improvements.
Understands policies/standards and assists leadership team to translate and implements the same into operational governance framework for the team.
What you will need to succeed in the role: (Minimum Qualification and Skills Required)
Eligibility Criteria
Minimum 4 years of relevant experience. Bachelor’s or Master’s degree from reputed university with specialization in numerical discipline and concentration in computer science, information systems or other engineering specializations.
Strong analytical skills with business analysis aptitude. Knowledge and understanding of financial-services/ banking-operations is advantageous.
Good knowledge of programming tools, preferably with proficiency in any one or combination of tools such as SAS, SQL, VBA, Unix, Qlik, R, Python, CRM tools such as PEGA, other BI tools & Data technologies across any of the platforms UNIX, mainframe or Windows
Knowledge of Cloud Computing (AWS, GCP), Data Modeling, Adobe Analytics and or exposure to Data Quality assessment and control (IBM MDM, Reference Data Management) is a plus
Ability to comprehend intricate and diverse range of business problems and analyse them with limited or complex data and provide a feasible solution framework. Experience on working on Data/Information Management projects of varying complexities.
Function specific criteria like CRM tools such as PEGA to be added here.
Functional requirements – Relevant Skills & Experience for a particular sub-function
Soft Skills requirements
Ability to work in cross-functional teams. Strong interpersonal skills and drive for success
Written and verbal communication skills. Ability to develop and effectively communicate complex concepts and ideas. Ability to build strong relationships both internally and externally.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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