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Job Opening details:-
Company Name :- SOFITEL
Position Name :- Assistant Front Office Manager
Company Location :- Mumbai, Maharashtra
Job Category :- Back Office jobs
Full Job Description :-
Assistant Front Office Manager
Sofitel Mumbai BKC is looking for an Assistant Front Office Manager who is an enthusiastic, hospitality-oriented professional to oversee all front desk operations, providing outstanding service to ensure total guest satisfaction in compliance with company policies and procedures. Establish and support a high level of cooperation and teamwork in all areas of the Front Desk and among other departments.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
The Assistant Front Office Manager is responsible for overseeing and supervising the operations of the Front Desk, PBX, Guest Services, Bell, Door, Concierge and Night Audit. Lead, coach and set clear goals and expectations for Ambassadors. Ensure that the level of customer service delivered to the guest is consistent with our Sofitel Luxury Standards. Seamlessly integrate Front Office Operations with Sofitel internal departments (i.e. Food and Beverage, Catering and Sales, etc.)
Your experience and skills include:
Candidate must possess a minimum two-year experience in an upscale hotel along with strong organizational skills and the ability to work independently. Four-year degree from a Hotel Management school or Business school. Excellent verbal and written English skills; second language a plus, French preferred. Excellent interpersonal, communication, organizational, and computer skills. Willingness and ability to work a flexible schedule to meet business demands. Assist with additional projects or requests as needed.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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