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Job Opening details:-
Company Name :- Wells Fargo
Position Name :- Associate Operations processor
Company Location :- Sholinganallur, Chennai, Tamil Nadu
Job Category :- Back Office jobs
Full Job Description :-
About the Role
You will work as part of Operations group within Payment Division in Wells Fargo Bank, N.A.
The role would require working in a team of Operations Processors to fulfill work type requirement of performing low to mid complex keying (alphanumeric) activity on Images of Checks/Invoices/Paystubs for keying and validating Payee Information, balancing report total, MICR Information and updating the data as per specific guidelines/instructions & meet service level agreement as defined by the business.
The work requires high speed & accuracy while keying input through Keyboard. Good analytical skills will be an added advantage to meet/exceed day to day operational requirements.
Performs a variety of operational tasks for the low to moderately complex processes or functions
Takes accountability for entire process from receipt of work to resolution and closure
Tasks require coordination of information among various operational areas and customers. Uses multiple online systems
Duties may include – receiving and reviewing incoming work, contacting appropriate resources as needed, entering transactions RIMS application, verifying with accuracy; resolving complex customer/client requests using multiple resources and records
Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.
Exercises some judgment within guidelines
University degree in Business, Commerce or any other discipline
0-1 year experience in banking/Financial Services
Alphanumeric data entry experience
Excellent typing skills with accuracy of >=98%
Strong analytical skills with eye to details
Strong communication skills both written and spoken
Flexible with working in US operational hours i.e. India night shifts
Quality-Oriented. Demonstrates high-level of attention to detail meeting deadlines
Working knowledge in quality or with back office processing experience or its equivalent
College graduate, preferably in Commerce
Strong analytical skills with high attention to detail and accuracy
Good verbal, written, and interpersonal communication skills
Basic Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Typing (alphabet and 10 key numerical) data entry experience. Minimum Typing Speed & Accuracy: 30 to 35 (WPM/98%)
Strong organizational, multi-tasking, and prioritizing skills
Solid problem solving skills
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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