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Job Opening details:-
Company Name :- Xcell Cabs
Position Name :- Back Office Executive
Company Location :- Guwahati, Assam
Job Category :- Back Office jobs
Full Job Description :-
Job briefWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.ResponsibilitiesReceive emergency and non-emergency calls and record significant informationAddress problems and requests by transmitting information or providing solutionsReceive and dispatch orders for products or deliveriesPrioritize calls according to urgency and importanceUse radio, phone or computer to send crews, vehicles or other field units to appropriate locationsMonitor the route and status of field units to coordinate and prioritize their scheduleProvide field units with information about orders, traffic, obstacles and requirementsEnter data in computer system and maintain logs and records of calls, activities and other informationRequirements and skillsProven experience as dispatcher or relevant positionGood typing with experience in data entryKnowledge of procedures and guideline for emergency situationsProficient in HindiOutstanding organizational and multitasking abilitiesActive listener with excellent communication skillsSound judgment and critical thinkingHigh school /diplomaJob Type: Full-timeSalary: From ₹10,838.00 per monthBenefits:Health insuranceSchedule:Day shiftSupplemental Pay:Overtime payYearly bonusAbility to commute/relocate:Rehabari, Guwahati – 781008, Assam: Reliably commute or planning to relocate before starting work (Required)Education:Higher Secondary(12th Pass) (Preferred)Speak with the employer+91-XXXXXXXXXX
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