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Job Opening details:-
Company Name :- Thomson Reuters
Position Name :- Director, Engineering – C2C
Company Location :- Bengaluru, Karnataka
Job Category :- Back Office jobs
Full Job Description :-
Come and join the global Digital Technology team, at one of the most respected companies in the world, as we work to transform Thomson Reuters into a truly Digital company. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business, by focusing on the individual user. We are looking for an experienced, self-driven digital technology leader who loves the challenge of turning complex engineering problems and constraints into elegant technical solutions that meet our customers’ needs. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design and experimentation is welcomed and encouraged. Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters.
About The Role
We are looking for a Director, Engineering – Customer to Cash (C2C) to lead the transformation of our customer self-service world that powers self-servicing customers in a proactive and seamless way irrespective of the channels they come in. Our customers range from small entrepreneurs to large corporations & government clients around the globe. We are looking for a strong technology leader who, in partnership with our product management function, can deliver seamless and intuitive digital solutions for our global customers.
As a Director, you will develop a comprehensive digital commerce platform strategy in support of Thomson Reuters’ digital commerce ambitions. In addition, you will lead a globally distributed engineering team to design, build, and operate modern and intuitive digital commerce solutions that leverage web, front-, and back-office technologies.
Major Responsibilities / Accountabilities:
Solid understanding of SDLC in an Agile development environment.
Solid understanding of modern technologies including web technologies, back-office technologies (Salesforce, SAP, etc), big data, public cloud, machine learning, and artificial intelligence
Solid understanding of API development and middleware
Lead staff sizing and delivery/resource forecasting
Manage and negotiate scope with development teams, product partners, and stakeholders.
Manage finances for the entire group including capital and operational expenses
Ability to work with partners on optimize, outsourcing, SOW and contingent work
Understanding of payments, collection and billing systems
Organizational Effectiveness / People Skills
Provide leadership by establishing the group’s and individual’s goals.
Ensure product releases are well planned and executed successfully.
Responsible for assessing and recommending improvements to the organization structure, roles, and responsibilities.
Responsible for department and individual performance assessments and improvement plans.
Responsible for coaching, counseling, assisting employees in developing individual career development and training plans.
Create trust and credibility with stakeholders and customers and work with them to identify issues and opportunities.
Remove roadblocks to delivery execution with diplomacy and a sense of urgency.
Improves the quality of development in the organizations and promotes the best development practices, under the direction of management.
Implement metrics to measure velocity and code quality to improve business value.
Build transparency, accountability, and collaboration in the distributed team.
Technical /Professional Skills & Competencies – People/Leadership Skills
Manage globally distributed team of software engineers
Determine new, creative methods to employ teams on projects and distribute responsibilities.
Lead the design, architecture, development, and deployment of digital products
Adopting best practices in all aspects of design and development.
Implement robust monitoring and logging solutions.
Establish and monitor continuous deployment, including development and management of the pipeline
Provide continuous integration, automated build, automated deployment, and environment management knowledge transfer to staff
Identify opportunities for change and develop plans for capitalizing on these opportunities.
Preferred Qualifications
15+ years of progressively responsible software engineering
8-10 years of web/front-end development (React, Angular, AEM, etc), experience with packaged back-office products (Salesforce, SAP, etc) preferred
5+ years of managing large global teams
Experience in managing cutting-edge technologies as well as modernizing legacy technology
Experience in delivering large complex applications
Experience with public cloud (preferably AWS) in a production environment
Experience collaborating with multiple functional/technical teams to deliver projects
Demonstrated growth mindset, enthusiastic about learning new technologies quickly and applying the gained knowledge to address business problems
Knowledge of source control management using Git and TFS.
Knowledge of CI/CD pipeline
Ability to influence peers and leadership.
Financial acumen and experience in managing budgets
Strong experience working with vendors for optimized, outsourced, SOW and contingent work
Good presentation and persuasion skills
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on thomsonreuters.com.
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