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Job Opening details:-
Company Name :- Pinnacle Transplant Technologies
Position Name :- Donor Records Specialist
Company Location :- Phoenix, AZ 85027
Job Category : Data Entry jobs
Full Job Description :-
General Responsibilities
The Donor Records Specialist is responsible for the assisting the organizing, filing, maintaining, and tracking of donor records prior to medical review and after release or rejection for production in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements set upon PTT. The Specialist performs related clerical duties and works with both paper-based systems and electronic medical systems.
Key Interactions & Relationships
Regular communication with the donor records team to ensure understanding of departmental metrics and needs.
Daily written and verbal communication with Donor Records Manager to ensure all duties are understood and ensure all work is in compliance with regulatory agencies and internal policies.
Regular communication with recovery agencies to retrieve chart information.
Regular communication with the production department to ensure released tissue is distributed for processing.
Education and Work Experience Requirements
Bachelor’s degree is preferred, but will substitute degree for 6+ years of industry experience
4+ years’ experience in a related field dealing with medical records.
Working knowledge of Computer Software such as Excel, Microsoft Word and Document Management Systems.
Essential Duties and Responsibilities
Works within the Donor Services department
Ensure compliance with FDA, AATB, OSHA, cGTP, and state rules and regulations at all times.
Assists with procedural updates related to chart review, donor release, and chart archiving.
Complete work assignments to meet department goals and keep Donor Records Manager informed of work progress and issues.
Compile donor records/charts and maintain files until all pending chart information has been received.
Request pending donor chart information from recovery agency staff or other related parties.
Conduct preliminary medical reviews and audits of all donor charts for accuracy and completeness in preparation for final review and release or rejection by the Medical Director.
Prepare and issue tissue rejection notifications and assist in disposal of rejected tissues.
Track the final disposition of donor tissues released for processing and the final release of the tissue allografts for distribution.
Release tissues to appropriate production departments upon successful completion of review and testing.
Monitor and report to the Manager the final disposition of donor tissues for processing and the final release of the tissue allografts for distribution.
Document and report all deviations from SOPs to the Manager.
Complete training and re-training in work and safety procedures no less than once each year.
Maintain and advance technical skills through professional training and education.
Cross-train in critical functions and assist in other departments as assigned.
Other duties as assigned by Donor Records Manager and or PTT Leadership that may include data entry projects, and final archive of charts.
Knowledge, Skills, and Abilities Required
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Speaking — Talking to others to convey information effectively.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation — Actively looking for ways to help people.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Coordination — Adjusting actions in relation to others’ actions.
Medicine and Medical Terminology— Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, properties and interactions.
Physical Environment & Working Conditions
Full Time position (40 hours or more) based in Arizona or a virtual environment. Hours may include evenings and weekends to perform tasks outlined in the job description.
Equipment & Machines Used
Desktop computer and general office equipment.
Confidentiality Requirement
The Donor Records Specialist is expected to maintain confidentiality of all donor/recipient information.
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