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Job Opening details:-
Company Name :- Koch Business Solutions India
Position Name :- Business Analyst
Company Location :- Bengaluru, Karnataka
Job Category :- Back Office jobs
Full Job Description :-
The Business Analyst will be a part of Koch Minerals and Trading (KM&T) IT team, formerly called Koch Supply & Trading (KS&T). The individual, as a global team responsible for creating valuable solutions for KM&T and its customers. Koch Minerals & Trading companies offer global coverage and world-class market knowledge in diverse commodities – both in their physical and paper form. These companies are backed by worldwide resources and Koch Resources, LLC’s strong credit rating. Koch Supply & Trading companies have a unique, analysis- and relationship-based foundation that has become their trademark in the global marketplace. From worldwide locations, the companies’ traders, accounting professionals, market analysts, credit risk specialists, logistics specialists, and information technology professionals connect with international markets. To learn more, visit us at www.ksandt.com
Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Technology Center (KTC) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KTC rapidly scales up its operations in India, it’s employees will get opportunities to carve out a career path for themselves within the organization.
The Business Analyst will report to a Delivery Manager of KTC.
A Day In The Life Could Include:
Koch is expanding its ETRM (Energy Trade Risk Management) workforce and product coverage.
Provide front-line support, customer management, triage and investigation into issues, and knowledge content.
Provide expert support, juggle with multiple tasks, manage priorities, maintain a strong relationship with customers while working in a fast paced and demanding environment.
Understand the importance of customer relationships and with an enquiring mind and an analytical and proactive approach to problem solving.
Strong drive and capability to learn and expand their current knowledge.
Provide support for existing trading applications
Understand and resolve root causes of anomalies
Provide analysis and problem definition for production issues
Ensure system availability by reviewing and helping set system maintenance schedules
Document any new issues encountered for future reference
Possess and build knowledge of the business processes and applications
Understand system criticality and business impact
Proactively identify areas of risk to bring about awareness and to recommend solutions to eliminate or limit risks
What You Will Need To Bring With You:
Experience in some of the following areas: Trade lifecycle, Trade valuation, Profit & Loss reporting
5+ years of hand-on experience working with ETRM applications (ION Triple Point, ION Commodity XL, or Trinity a plus)
Supporting front-office and/or back-office activities
Investigate and resolve incidents, communicating the status of issues, and communicating any other updates effectively and promptly
Liaise with internal groups, including Global Ops, Development, and the ETRM Product Team
Build and maintain a strong functional and business knowledge across Koch’s suite of products
Ability to work effectively within a team with minimal supervision
Research market data and trade data issues and provide resolution
Work with the product team on changes, product enhancements, and new market data requests
Perform acceptance testing of the new releases and patches
Collaborate with product team members to resolutions of issues
Degree in Finance, Business, Information Systems, Computer Science, Engineering, or related field
Strong analytical, reasoning and decision-making skills
Demonstrable knowledge of financial markets; knowledge of derivatives and trading (highly desirable)
Experience of working in managed services / SaaS environments / Cloud environments
Strong computer skills and familiarity with at least one computer language (Python, .Net, VB)
Ability to read and write SQL queries
First class written and spoken English
Ability to communicate confidently and concisely
Willingness to go above and beyond to get the job done.
Efficient to work on the assigned project alone as well be a good team player
Ability to create and maintain strong working relationships both with customers and colleagues
Teamwork, reliability, and collaboration
Lateral thinking and good judgment
Demonstrated ability to collaborate within a team environment
What Will Put You Ahead:(experience & education preferred) Bachelor’s degree or higher in MIS, computer science, computer engineering, math, or related field
The ability to provide assistance with global trading activity which may require after-hours, US holiday or weekend hours in conjunction with global market closes.
Great verbal and written communication in English.
Strong desire to provide excellent customer service to client
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