[New Job Vacancy] DigiCo Order Management Technical Lead job in BT, (Bengaluru, Karnataka) – Jobs in Bengaluru, Karnataka

[New Job Vacancy] DigiCo Order Management Technical Lead job in BT, (Bengaluru, Karnataka) – Jobs in Bengaluru, Karnataka

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Job Opening details:-
Company Name :-
Position Name :-
DigiCo Order Management Technical Lead
Company Location :-
Bengaluru, Karnataka
Job Category :-
Management jobs

Full Job Description :-
Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.
There are two things that we want to share with anyone considering joining us.
Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.
Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role
The purpose of the role is to produce high-quality designs that fully meet the customer’s requirements, and to ensure that they are architecturally compliant. Specifically the role is accountable for:
Delivering COM (Commercial Order Management) designs that meet quality standards, time and cost targets
Architecture role – collaborate with other platform architects to ensure that designs are compliant with the COM (Commercial Order Management) systems roadmap;
The role is responsible to ensure that the business requirements are met with optimum solution i.e. without building tech debt on the COTS products in terms of extensions/customisations.
Responsible for discovery/POC to understand the business EPICS/Features
Responsible for the complete E2E design of Digital Service Fulfilment Journey
Responsible for HLD Designs including the integration Patterns with CRM Systems
Responsible for owning the technical design for the squads; to ensure that the software solution is up to date.
The person in the role should have development/design experience on Vlocity/SalesForce COTS application or similar. Following technical skills will be required
Agile Methodology (both KANBAN and Scrum)
COM (Commercial Order Management) functional knowledge.
Technical design experience on COM (Commercial Order Management)
The key purpose of this role is to take ownership of a part of a DigiCo value stream squad including design, implementation, unit, feasibility testing and component testing, and preparation for solution deployment. The role will work independently with some guidance when needed and can contribute to pairing with other team members. DigiCo Value Streams are focussed around delivering key functions around BSS and OSS functions; this role will fit as individual contributor in one of those squads. The role has to ensure the respective solution’s non-functional, functional and operational requirements have been met as per the design. Contribute as one of the key independent contributor which includes guaranteeing that other members of the team are fully aware of changes being made and have been involved in creating and reviewing the solution. Define, build and manage software environment, introducing new tools and new facilities to test hardware and software.
You’ll have the following responsibilities
As a Technical Lead; responsible for all COM related work, covering all the products and Service areas :
Usage Products
Data Products
Systems rationalisation – migration of functionality from legacy hardware and software onto the strategic Service platforms,
VAT – ensuring that all Service changes are fully compliant with current VAT legislation
Use of HaaS for exposing Service data to other platforms
Bill formatting
Data feeds to finance, revenue assurance and fraud systems
Setting architectural direction for the squad team, working with the Chief Portfolio Architect and Chief Service Architect in B&P
Creating ACFs for all designs impacting Service
Ensuring appropriate use of SACS and BEX for all designs
Preparing Rapid Impact Assessment for Adhoc Business Requirements
General Technical lead responsibilities :
Ensuring that RIAs and VROMs are completed promptly and accurately as required, and STORM is kept up-to-date
Providing Service design consultancy to BTW customers, TSO delivery and test leads, CE Leads, E2E solution designers
Review and approval of all Service designs
Provide design support to ASG, and design consultancy to our BTW customers and users, as required
Supports the design and development of discreet solutions in line with wider architecture and security standards, demonstrating basic understanding of how solution impacts the wider Technology roadmap.
Identifies and solves routine problems with components designed, performs deep dive data analysis, potentially introducing new components or features to resolve issues.
Conducts technical peer reviews within the organisation or with suppliers to ensure outputs align to quality standards and customer requirements.
Designs and develops components of smaller and /o less complex projects in partnership with team, ensuring and documenting the quality of delivery.
Contributes technical and analytical knowledge where needed to support managers, principals or technical experts to resolve issues during projects.
You’ll have the following skills & experience
Recognised expertise in Order Management within the BT organisation.
Knowledge of Bill Formatting, VAT Compliance, Financial and fraud reporting, Service systems migration and integration, GDPR requirements
Requires an in-depth understanding of how own expertise contributes to the objectives of the business, backed by a very good working knowledge of the industry.
Applies knowledge/skills through handling complex problems and/or co-ordinating work which may extend beyond own area of expertise.
Anticipates client needs, investigates the underlying causes and identifies short and long term solutions.
Anticipates internal/external business issues and developments in own discipline.
Generates new and innovative solutions to complex problems.
Develops plans for work activities in own area over the medium/long term.
Supports strategic planning activities.
Understanding of E2E Service Journeys
Understanding of Agile Methodologies
Be Agile: You use your knowledge of best practice to collaborate with peers across the business in different ways. You should be an expert DevOps Engineer in your area of development expertise.
Give Specialised Advice: You offer advice and recommendations based on your expertise both proactively and on request.
Technology Experience: Expert across Order Management tools like Vlocity OM:
o Service Module.
o Agile Collaboration Tools.
o Non Functional testing tools like JIRA, Confluence etc.
o Java development Platform.
o Integration patterns.
Experience in leading design for digico projects
Functional Exposure: It will be mandatory have prior exposure to BSS/OSS Engines.
Software Development: You should be able to develop expert level code within the boundary of the COTS (Component out of Shelf) SDK’s as appropriate. You should be a practitioner in one or more of the following:
o JDK 1.8
o Python 3.x
o REST Patterns
o Jenkins
o Asynchronous Message Bus
o AWS Deployment SDK’s
o Front End Technologies (HTML, CSS, JS Libraries)
o GitHub
Functional Exposure: It will be desirable if you have prior experience of development in one or more of the following functional areas:
o OSS Assurance: Network Fault and Performance Management
o Service Problem Management: Incident Journey, Change Journey and Problem Journey.
COTS Exposure: Prior Development Experience in the following COTS tools or similar tools will be beneficial:
o Vlocity OM, Oracle COM and Other Order management tools
Stakeholders include:
Senior Technical Manager – Digico Fulfilment
Enterprise Architects
Business Operations Team
DigiCo proposition teams
DigiCo leadership team
Experience with Vlocity OM – MANDATORY
Vlocity OM Certification– MANDATORY
Experience and knowledge of BT Global Assurance stack – MANDATORY
Able to confidently deal with ambiguity of requirements, especially in complex/ critical areas – PREFERABLE
Experience and knowledge of the Agile methodologies
Ability to work with customers, to understand their needs, to influence and lead the business proactively by delivering requirements that drive out business benefits – MANDATORY
Ability to drive re-use at all levels, and to ensure solutions provided are transforming the business and the Service platform in line with agreed roadmaps – MANDATORY

About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.
We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT
How to Apply
It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!


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