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Job Opening details:-
Company Name :- Copart
Position Name :- Direct Buy Coordinator – 593
Company Location :- Remote
Job Category : Data Entry jobs
Full Job Description :-
We’re looking for a motivated, tech-savvy, detail-oriented Account Manager with strong negotiation skills and the ability to provide our vendors with the best possible experience. Responsibilities will include:
Onboarding new vendors from signup to account activation.
Research and find new vendors to sign up for the Direct Buy Program.
Fielding and resolving all questions and concerns from existing vendors
Monitoring vendors’ budgets, explaining costs and negotiating new terms if necessary
Studying patterns and trends in the vendor experience and adjusting accordingly
Deliver excellent customer service
Some data entry required
Required Skills:
Excellent written and verbal communication skills
Strong organizational and planning skills — Ability to multitask
Polite and friendly phone disposition
Must be able to work independently, but also as part of a team
Proven customer service skills
Ability to work remotely
Required experience:
At least 1-year experience in customer service
Fluent in Spanish a plus
Automotive experience a plus
Salesforce and five9 experience a plus
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Five9: 1 year (Preferred)
Work Location: Remote
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