Are you searching for a Perfect job or looking for new opportunity then asklet.in is best choice for you to search your dream Job.
Job Opening details:-
Company Name :- Vodafone
Position Name :- Deputy Manager_AssistantLead_Amdocs crm_Pune
Company Location :- Pune, Maharashtra
Job Category :- Management jobs
Full Job Description :-
Role PurposePost Production support & Bug fixing incl. minor CR development.
Should be familiar with Amdocs products like CRM, OMS, SOM, ODO etc. (version 8.2 & above)Should be able to analyze the production issues by scanning the log files/code walk-thru.Should be familiar with development activities using agile methodology and automation scripts.Managing the system KPI/SLACreation of scripts to automate the processes (shell scripting, python)very strong understanding of CRM/OMS/SOM/ODO architecture and the integration among those applications.Provide support to projects and testing.Provide support during the minor/major release.Able to write scripts using SQL, PL/SQL while fixing the data in CRM/OMS/SOM DB.Should have at least 3 years experience in production support activities for CRM/OMS applications.Experience in Fixed Line of business is an added advantage.
Accountabilities, Competencies & KPIsSuggest improvements in the existing process to reduce the order fallouts.Able to liaise with other support teams in resolving the complex issues.Adherence to processes and standards definedEnsure high system availability #_VOIS
Disclaimer : asklet.in is only helping our audience to check various job listing in various companies. We have not providing any job nor taking any registration fees. We have no legal responsibility over the details mentioned on our website. candidates are requested to check company profile before joining.