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Job Opening details:-
Company Name :- ASSPL – Karnataka
Position Name :- Program Support Specialist
Company Location :- Bengaluru, Karnataka
Job Category :- Data Entry jobs
Full Job Description :-
1-3 years of professional experience
Graduation in B.MS / B.Sc / B.Com / B.Tech
As the earth’s most customer-centric company, Amazon obsesses at improving customer experience on a daily basis. We are looking for a motivated full-time employee to join our Customer Experience Strategy team in Bangalore, India. This role is ideal for a candidate looking for to learn with an exciting, dynamic company.
Performing a wide range of data collection, data entry, and data processing related tasks (e.g., data tagging, uploading data into online systems). Conducting data validation and analysis
Using high level of judgement to determine/identify differentiated experiences and/or trends.
Partner with internal stakeholders on execution, escalate operational issues, draft SOPs.
Conduct trainings for the team whenever required to improve cross-skilling and build more capabilities
Contribute and lead process improvement initiatives that impact overall efficiency/ quality
Managing team engagement activities
Good English proficiency; Good written and oral communication skills
Good attention to details
Strong analytical skills including proficiency in Microsoft Excel
Previous work experience, specially handling data recording and business analysis
Interest in e-commerce, gaming industry
Willingness to learn and passion for improving the overall customer experience
Self-starter, motivated, and extremely organized
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