[New Job Vacancy] Staff Planning Manager job in IKEA, (Hyderabad, Telangana) – Jobs in Hyderabad, Telangana

[New Job Vacancy] Staff Planning Manager job in IKEA, (Hyderabad, Telangana) – Jobs in Hyderabad, Telangana

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Job Opening details:-
Company Name :-
IKEA
Position Name :-
Staff Planning Manager
Company Location :-
Hyderabad, Telangana
Job Category :-
Management jobs

Full Job Description :-
WHO YOU ARE

Strong knowledge of workforce management, with focus on retail businesses, covering demand, capacity, scheduling, intraday and analysis
Broad knowledge of the drivers of demand in connection to sales and aftersales
Strong knowledge of the contact centre industry and in particular the scheduling and intraday areas
Minimum 5 years of experience working as workforce manager/performance manager/operations manager
Minimum 5 years of experience working within Customer experience and/or customer service in a large organisation
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

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