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Job Opening details:-
Company Name :- Underwriters Laboratories Inc.
Position Name :- Administrative Specialist II
Company Location :- Bengaluru, Karnataka
Job Category :- Back Office jobs
Full Job Description :-
 :
At UL, we know why we come to work.:
Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
What youâll learn & achieve::
Attend and complete New staff Training, acquire process skills and qualification
Receive projects for processing back-office work from various functions and Industries. Upon receipt of the request, review project details to ensure readiness of information to process the project. Independently process projects following appropriate work instructions/ SOP
Independently handle non-technical requests coming from different processes/ functions.
Proactively works with the Engineering/ Customer Service/ Sales staff on missing information obtain clarifications, if any to complete assigned task/ project.
Assemble Certification documents for distribution to UL customers, Field Engineering Services.
Identify the job/ task type and associated special handling requirements and process the task as necessary, follow work instructions, if any upfront.
Establishes relationship between Customer account that is, File-Volume-Manufacturer-Category of product with accuracy. This will have cascading impact on mark integrity program/ Field Service Inspections.
Uses system software and tools for document management, correspondence and File management. Create/ Update Certificate of Compliance and profile to DMS. Update and enable customers to access documents online via Product-iQ.
Update Online Certification Directory using various tools. Preform quality checks on all work to assure accuracy.
Notify Service Contract team and Multiple listing team as appropriate
Be a change agent, actively participate in Business Transformation efforts and Continuous Improvement initiatives that drives quality and efficiency
Performance measurements include, but not limited to, quality accuracy and task completion goals.
Demonstrated ability to analyze data for discrepancies then respond timely and appropriately to customer needs, ability to work effectively with a diverse team.
Supports and enhances the overall UL experience for UL Mark Certification Work. Maintains certification reports, updated customer and account information. Performs fast and accurately process Projects as outlined in the Work instructions and standard operating procedures (SOP’s).
No external customer contact, internal request clarification only.
Performs other duties as required.
What makes you a great fit::
University degree or Diploma is required
IT or other basic computer knowledge will be added advantage, freshers are welcome to apply
Shall be well versed with MS word and should have good Typing skills
Applicant must possess strong communication skills, critical thinking and interpretation skills
Demonstrate the ability to balance support of new initiatives as well as repetitive day to day tasks without sacrificing quality
Must work well independently and actively engage in team discussions; providing feedback when applicable
What youâll experience working at UL::
Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
Learn More::
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com
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