[New Job Vacancy] Manager_Lead_AmdocsSOM,ODO,Billing,ECS,MEC_Pune job in Vodafone, (Pune, Maharashtra) – Jobs in Pune, Maharashtra

[New Job Vacancy] Manager_Lead_AmdocsSOM,ODO,Billing,ECS,MEC_Pune job in Vodafone, (Pune, Maharashtra) – Jobs in Pune, Maharashtra

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Job Opening details:-
Company Name :-
Vodafone
Position Name :-
Manager_Lead_AmdocsSOM,ODO,Billing,ECS,MEC_Pune
Company Location :-
Pune, Maharashtra
Job Category :-
Management jobs

Full Job Description :-
Description
Role PurposePost Production support & Bug fixing incl. minor CR development.
Should be familiar with Amdocs products like CRM, OMS, SOM, ODO etc. (version 8.2 & above)Should be able to analyze the production issues by scanning the log files/code walk-thru.Should be familiar with development activities using agile methodology and automation scripts.Managing the system KPI/SLACreation of scripts to automate the processes (shell scripting, python)very strong understanding of CRM/OMS/SOM/ODO architecture and the integration among those applications.Provide support to projects and testing.Provide support during the minor/major release.Able to write scripts using SQL, PL/SQL while fixing the data in CRM/OMS/SOM DB.Should have at least 3 years experience in production support activities for CRM/OMS applications.Experience in Fixed Line of business is an added advantage.
Accountabilities, Competencies & KPIsSuggest improvements in the existing process to reduce the order fallouts.Able to liaise with other support teams in resolving the complex issues.Adherence to processes and standards definedEnsure high system availability #_VOIS
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