[New Job Vacancy] Senior Associate job in BNP Paribas, (Chennai, Tamil Nadu) – Jobs in Chennai, Tamil Nadu

[New Job Vacancy] Senior Associate job in BNP Paribas, (Chennai, Tamil Nadu) – Jobs in Chennai, Tamil Nadu

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Job Opening details:-
Company Name :-
BNP Paribas
Position Name :-
Senior Associate
Company Location :-
Chennai, Tamil Nadu
Job Category :-
Back Office jobs

Full Job Description :-
About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Business line/Function :
ARPC is catering to different Asian regions to process remittance transactions for various clients. India remittance team is handling back office processing on behalf of 8 branches across 2 sites Mumbai & Chennai.
Job Title:
Senior Associate
Date:
2022
Department:
ISPL-ARPC
Location:
CHENNAI
Business Line / Function:
CIB/ISPL-ARPC
Reports to:
(Direct)
Grade:
(if applicable)
Senior Associate
(Functional)
Number of Direct Reports:
NA
Directorship / Registration:
NA
Position Purpose
To manage, monitor and control transaction processing for Remittance & Payments of BNPP WITH THE OBJECTIVE to facilitate smooth functioning of Operations Objectives of BNPPISPL for all the sites handled
Responsibilities
Direct Responsibilities
1. Operations MANAGEMENT: Supervise processing of Remittance & Payments transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.
2. OPERATIONS RISK MANAGEMENT: Maintain control over outstanding and unreconciled entries. Implement and monitor control plans and pay attention to risk related areas in operations.
3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.
Contributing Responsibilities
1.OPC: Contribute to the Operations Permanent Control framework
2..CUSTOMER SERVICE: Monitor turn around times, and operational efficiency. Resolve customer queries and maintain clear communication with onshore counterparts
3. CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.
4. INFORMATION MANAGEMENT: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team
5. SWIFT knowledge: Should have good knowledge on SWIFT related payments and messages to handle investigations queries raised by clients or banks
Technical and Behavioral Competencies required
TECHNICAL COMPETENCIES REQUIRED:
1.Familarity with Computer applications, MS Office, Business Objects etc
2.Familarity with Back Office Operations, Processes and systems.
3.Knowledge on various regulations connected with Banking Operations.
4.Operational Risk awareness
5.Knowledge on Banking Law & Practice
6.Product Knowledge on Cash Management
BEHAVIOURAL COMPETENCIES REQUIRED:
1.Communications Skills
2.Networking & Logistics Management
3.Interpersonal & Team Building Skills
4.Results Driven
5.Taking Initiative and Risk Management Skills
6.Client Focus and Decision Making Skills
Experience and Qualifications required
Experience: Minimum 2 year
Qualification: Bachelor Degree and /or Master Degree
Responsibilities
Direct Responsibilities
Coordinate the daily activity:
Organise, follow and adjust resources according to presence and skills vs workload throughout the day, report any staffing risk
Execute intra-day and end of day recurrent tasks
Contribute to payments processing under scope when required
Ensure the quality of duties handled:
Ensure regular payments validation in order to identify operational risk
Analyse claims, incidents + 4 eyes control
Define and propose corrective actions
Coordinates continuous relationship with Site in scope:
Ensure pro-active communication
Identity and report operational change requests to Team leader
Mitigate the operational risk to improve CBO efficiency:
Ensure strict respect of procedures (generic & specific, SLAs, manuals of activities…)
Detect and correct errors (first level of control) and ensure systematic reporting according to procedures in force
Ensure registration and report quality of doer (number of errors) / checker (number or errors avoided)
Instantly raise issues to the hierarchy, propose immediate turnaround
Ensure and control completeness and correctness of the activity performed during the day.
The Coordinator is part of the processing team and the expected split between both functions is 25% Coordinator and 75% Processing Officer
Coordinate the daily activity:
Organise, follow and adjust resources according to presence and skills vs workload throughout the day, report any staffing risk
Execute intra-day and end of day recurrent tasks
Contribute to payments processing under scope when required
Ensure the quality of duties handled:
Ensure regular payments validation in order to identify operational risk
Analyse claims, incidents + 4 eyes control
Define and propose corrective actions
Coordinates continuous relationship with Site in scope:
Ensure pro-active communication
Identity and report operational change requests to Team leader
Mitigate the operational risk to improve CBO efficiency:
Ensure strict respect of procedures (generic & specific, SLAs, manuals of activities…)
Detect and correct errors (first level of control) and ensure systematic reporting according to procedures in force
Ensure registration and report quality of doer (number of errors) / checker (number or errors avoided)
Instantly raise issues to the hierarchy, propose immediate turnaround
Ensure and control completeness and correctness of the activity performed during the day.
The Coordinator is part of the processing team and the expected split between both functions is 25% Coordinator and 75% Processing Officer
Contributing Responsibilities
Contribute to prepare and animate conference calls with sites
Contribute to projects by coordinating, ensuring UATs completion and reporting issues
Contribute to identify and update the procedures under scope (operational procedures, SLA…)
Participate in permanent improvement of current processes (bottom-up approach) to increase the quality of service
Fulfilling responsibilities well and on time to:
Consolidate Client Satisfaction
Develop CBO positive image/Reputation from Stakeholders (internal and external), in building trustful and business driven relationship
Improve Clients profitability, in ensuring permanent adaptation between workload and resources, and reporting any noticeable change
Contribute to team motivation
Technical & Behavioral Competencies
fluent English, listening skills, pro-active communication, reporting skills
Coordination skills: Positive behaviours, interpersonal skills, engagement, support of management decisions and initiatives
Process oriented and high level of integrity
Good knowledge of CBO procedures and methods, expert in operational risks areas under scope
Proficient in all tools needed for the activity under scope
Tools: Payment engines, Inquiry and Monitoring tools
Specific Qualifications (if required)
Interlocutors
COO
Head of CLM/CSD/TBLO
Country host:
HR
Finance
Facilities
OPC
IT
Key Performance indicators
Number of errors
Number of incidents
Number and type of claims
Number of mistakes stopped by 4 eyes control
Specific KPI defined with each site in SLA
Ratio of team versatility
Financial loss arising out of operations
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Adaptability
Active listening
Ability to share / pass on knowledge
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Analytical Ability
Ability to develop others & improve their skills
Ability to develop and adapt a process
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 5 years
Other/Specific Qualifications (if required)

Bachelors Degree

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