Hi, we got a new job opening for Collections Specialist/Customer Service Representative in FBCS, INC
Company : FBCS, INC
Location : Tampa, FL 33619
position : Collections Specialist/Customer Service Representative
We offer $15 to $20 an hour starting pay with the opportunity to make a $25 base pay plus commission. Weekly pay and bonuses.
We are looking for a Collection Specialist and Customer Service Representatives to contact consumers and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments. Candidates should have excellent communication and negotiation skills, as well as the ability to work independently and as a team.
DEBT RECOVERY SPECIALIST RESPONSIBILITIES:
Negotiate repayment plans on outstanding debt from customers for national financial institutions.
Meet key performance indicators as outlined by management.
Meet expected Quality and Compliance standards
Ability to communicate and negotiate with a variety of customers in various financial situations
Manage existing accounts and payments
DEBT RECOVERY SPECIALIST QUALIFICATIONS:
Ability to listen
A desire to help people
Reliable transportation or access to public transportation
Ability to negotiate
Ability to sit for extended periods of time
Excellent communication skills
Collections experience a plus
Bilingual is a plus
Job Type: Full-time
Pay: $15.00 – $20.00 per hour
Paid time off
8 hour shift
Monday to Friday
Are you able to work 10 AM to 7 PM Monday through Friday?
Customer Service: 1 year (Preferred)
Dialer: 1 year (Preferred)
Call center: 1 year (Preferred)
Work Location: One location