Customer Service Representative Jobs near you

Hi, we got a new job opening for Customer Service Representative in Promark Concepts

Details :

Company : Promark Concepts
Location : Tampa, FL
position : Customer Service Representative

Description :

Promark Concepts is a business development and consulting firm looking for a Customer Service Representative. We are searching for an out-of-the-box thinker and master communicator that will be able to contribute to the growth of our client through direct-to-consumer customer service strategies. We specialize in business mentorship and are passionate about finding, developing, and supporting each of our trusted employees. We work closely in a collaborative environment that embraces challenges, hard work, and lives to go above and beyond while we create forward-thinking customer service and business development strategies.
Customer Service Representative Responsibilities:

Build relationships by providing exceptional customer service and increasing brand exposure through informative conversations

Have a thorough understanding of all products and services offered to be able to create targeted recommendations based on the customer’s wants and needs

Ensure brand loyalty by handling customer complaints or issues with poise and professionalism and be able to deliver timely solutions and quality customer service

Work amongst other Brand Managers to develop brand awareness strategies focused on the services the client offers, the quality of those services, and their reputation

Provide ongoing feedback by working directly with the customer service and sales department to receive real-time feedback as to what customers are looking for

Qualifications and Skill Sets Preferred for the Customer Service Representative:

At least 1-2 years of experience in a client-facing role, account management, or customer service type position (this is preferred, but not required)

Undeniable work ethic with a track record of proven high performance

Must be a proven relationship builder with exceptional social skills and the ability to positively influence groups of people

The kind of person who responds and follows through by responding to emails, calls, inquiries, and requests immediately

Willing to become an expert in marketing industry trends, best business development practices, and creating seamless brand experiences


Job Type: Full-time
Pay: $58,000.00 – $72,000.00 per year

Day shift
Monday to Friday
Weekend availability

Supplemental Pay:

Bonus pay
Commission pay

Work Location: Multiple Locations