Hi, we got a new job opening for Customer Service/ Social Media Representative in Ensure Data Solutions, LLC
Company : Ensure Data Solutions, LLC
Location : Miami, FL 33183
position : Customer Service/ Social Media Representative
Ensure Data Solutions is a healthcare software company developed from the Medicare risk point of view. This platform offers data analytic software that is intuitive and flexible, enabling organizations to manage a wide range of clinical and business disciplines from one central platform.
We are looking for a Customer Service/ Social Media Representative. The ideal candidate will generate leads by cold calling and social media platforms. Knowledge of Internet and social media marketing advertising (Facebook, LinkedIn, and website) are a plus.
The target is to ensure excellent service standards, respond efficiently to existing customer inquiries, and generate leads either by cold calling or answering requests. You must understand the Healthcare/ Medicare industry to promote business growth by expanding the company’s clientele.
Cold call businesses using a given phone directory
Generate sales leads
Answer incoming calls from prospective clients
Meet personal/customer service team sales targets and call handling quotas
Persuade the clients to set up a time for a live demonstration
Record the client’s personal information accurately in a CRM System (Salesforce)
Go the “extra mile” to meet leads quota and facilitate future sales
Schedule daily posts throughout various social media platforms
Respond to followers on all social media platforms
Assist the Business Development Department with other duties
Strong phone contact handling skills and active listening
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Bilingual Spanish-English a plus
Job Type: Full-time
Pay: $10.00 – $25.00 per hour
Paid time off
8 hour shift
Monday to Friday
Speaks English and Spanish?
Work Location: One location