Hi, we got a new job opening for Janitorial Service General Manager in Owens Realty Services
Details :
Company : Owens Realty Services
Location : Tampa, FL
position : Janitorial Service General Manager
Description :
Owens Realty Services is responsible for leading and overseeing the entire janitorial operations throughout the campus.
The responsibilities include ensuring daily delivery of client contractual scope of services, comprehensive knowledge of client contract, programming individual site operations to deliver optimum labor & material efficiencies, delivery the best in industry performance standards, recruiting & training professional team members, strict Implementation of corporate internal controls, and implementing the departmental business plan with specific objectives to deliver revenue growth and profitability. The successful candidate will have excellent financial acumen with a complete understanding of industry benchmarks. This position works closely with the Vice
President of Janitorial Operations and client Team. This individual will interact directly with clients to understand their expectations, needs, growth opportunities, and overall objectives. Understanding of advanced operational practices and capabilities are also required.
DUTIES AND RESPONSIBILITIES:
Roles and responsibilities are not limited to the below. However, they indicate the types of activities usually performed by the General Manager.
Serve as the main point of contact for the client and Owens Onsite Team.
Management and supervision of field teams to ensure deliverance and quality of their duties.
Ability to recruit and train new talent to meet Owens operational standards.
Develop best practices to result in a dynamic and supportive team environment.
Develop and continuously improve the company’s operational strategy to deliver safe and quality services.
Respond to the client and special requests within a timely manner.
Review and approve all team hours worked within our timekeeping system.
Manage all labor in accordance with the contract.
Identify innovative approaches, best practices, technology, and equipment that improves the delivery and efficiency of our service offering.
Standardized methodologies for janitorial operation solutions, service delivery, quality assurance, and equipment.
Manages all equipment maintenance and repairs.
Maintains records and reports, including onsite damages to property, equipment, etc.
Establish positive and long-term relationships with the client.
Oversee all operational and team problem-solving.
Enforce all uniform requirements within your team.
Ensure all proper documentation is in place, adhering to local, state, & federal as well as client requirements.
Support the achievement of corporate operating and financial goals.
Oversees and support the budget management in accordance with the contract.
Lead monthly financial and operational meeting with VP of Janitorial.
Support company safety initiatives, including identifying and correcting safety hazards.
Maintains relationships with all contractors and contractor representatives.
Develop Operational Procedures and Systems to ensure the team works effectively and efficiently.
Conduct routine site inspections during all hours of scope delivery.
Know and understand the contract.
Track all service contracts to fulfill annual CPI, optional renewals, and scope of work.
Must be able to work weekends, day and night shift and holidays if needed depending on operational needs.
QUALIFICATIONS AND KNOWLEDGE:
Excellent communication skills – verbal and written with ability to deal effectively with all levels of company and client personnel.
Strong leadership qualities. Ability to supervise, train and motivate staff.
A minimum of 5 years of experience as Operations Manager, including management of plant operations, maintenance, trades, and custodial, including union environment.
High level of competency with Microsoft Office including, Word, Excel, and Power Point.
Ability to multi-task and make good decisions under pressure.
Candidate must have a proven track record of maintaining accounts with highly developed interpersonal skills and ability to quickly build rapport with all levels of staff and client.
Team player.
Confident positive attitude.
EEO
About Owens Realty Services:
Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut , Florida, North Carolina and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.