Hi, we got a new job opening for Receptionist in Genpact
Details :
Company : Genpact
Location : Orlando, FL 32808
position : Receptionist
Description :
Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby.
*Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day.
*Answers general inquiry questions related to program requirements, application processing, case status, and benefit information.
*Logs customer into computer based system for data collection and customer service resolution; follows established procedures to escalate complex customer inquires to ensure resolution.
*Educates customers on community partners and the benefit/features of my ACCESS Account including account set-up, password resets.
Job Type: Contract
Salary: $11.00 – $12.00 per hour
Schedule:
8 hour shift
Monday to Friday
COVID-19 considerations:Yes
Ability to commute/relocate:
Orlando, FL 32818: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Required)
Work Location: One location